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Entries Tagged ‘Five9’

Five9 Announces Availability of New Cloud-Based Self-Service IVR with Speech Recognition

PLEASANTON, Calif. – November, 2010 – Five9 Inc., the market leader in on-demand call center software, announced availability today of their on-demand Interactive Voice Response (IVR) with Speech Recognition, a new offering within the Five9 Virtual Call Center Release 8 product line. Self-Service IVR with Speech Recognition may be ordered from Five9 as a standalone […]

Five9 Highlights its Cloud Computing Platform for Call Centers at SuiteCloud 2010 in San Francisco

Five9, Inc., the leader in on-demand call center software announced today its participation in NetSuite’s SuiteCloud 2010, a global conference on cloud computing. Five9 is exhibiting the industry-first Cloud Computing Platform for Call Centers at the SuiteCloud Expo. SuiteCloud 2010 takes place at the InterContinental Hotel in San Francisco, from Tuesday, April 13th to Friday […]

  
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    • Cloud computing reversal: From ‘go away’ to ‘I can’t miss out’ August 18, 2017
      Isaac Asimov once said, “I do not fear computers. I fear the lack of them.” That quote has stuck with me to this day. There’s no doubt that computers and computing have changed our lives. Without them, we would be slaves to processes and paper.I was reminded of Asimov’s quote when I saw the results […]
    • 2 cloud tasks to do before 2017 ends August 15, 2017
      Vacations are over, school is about to start, and people are starting to think about what to do in the four months until the end of the year. In IT, that means driving success in the cloud.Many IT manages have been incentivized with impending deadlines for shutting down enterprise data centers, migrating applications, and converting […]
    • Edge computing: What you need to know before you deploy August 11, 2017
      I explained edge computing back in May, and how it’s related to cloud computing. But I continue to get questions on the use of edge computing, especially on whether should enterprises begin to use edge computing anytime soon. To make that decision, there are three aspects of edge computing that you should consider:[ InfoWorld’s David Linthicum […]
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