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Entries Tagged ‘Five9’

Five9 Announces Availability of New Cloud-Based Self-Service IVR with Speech Recognition

PLEASANTON, Calif. – November, 2010 – Five9 Inc., the market leader in on-demand call center software, announced availability today of their on-demand Interactive Voice Response (IVR) with Speech Recognition, a new offering within the Five9 Virtual Call Center Release 8 product line. Self-Service IVR with Speech Recognition may be ordered from Five9 as a standalone […]

Five9 Highlights its Cloud Computing Platform for Call Centers at SuiteCloud 2010 in San Francisco

Five9, Inc., the leader in on-demand call center software announced today its participation in NetSuite’s SuiteCloud 2010, a global conference on cloud computing. Five9 is exhibiting the industry-first Cloud Computing Platform for Call Centers at the SuiteCloud Expo. SuiteCloud 2010 takes place at the InterContinental Hotel in San Francisco, from Tuesday, April 13th to Friday […]

  
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    • Devsecops: Add security to complete your devops process October 17, 2017
      As seen in a recent DigiCert report, an overwhelming majority of companies believe that an integrated security and devops team makes sense. In fact, 98 percent of survey 300 US respondents (a third from IT or security) are either planning to or have alreafy launched such an effort.This is good, if unsurprising, news. For years, […]
    • Centralized security in the cloud is the best security model October 13, 2017
      It’s 6:00 a.m. on a Monday morning. You get an automated text from your security systems that a DDOS attack was attempted, but new security policies downloaded several hours earlier proactively protected the systems from the attacking IP address. All is well. The alternative is not good—meaning that you had no idea of the DDOS attack, […]
    • Now’s the time to do deep learning in the cloud October 10, 2017
      The AWS Re:invent conference is coming up, and predictions are starting to fly around what Amazon Web Services will announce there. A sure bet is that it will announce some sort of deep learning cloud service. Of course, Google, Microsoft, and IBM won’t be far behind; indeed, both IBM and Microsoft have their own special […]
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